Return & Exchange

RETURN AND EXHANGE

FLOURISH'S EXCHANGE POLICY INFORMATION

  • NO REFUNDS

If you think you have ordered a wrong article or, for any given reason, you don’t like you purchase, merchandise can be exchanged within 7 days of delivery, provided it meets the following requirements:

  • All tags and original packaging must be intact
  • Merchandise must be unworn and undamaged
  • The original receipt must be attached

 Bearing in mind the intimate nature of our products, standards of hygiene must be maintained. Therefore, certain items will NOT be exchanged. These include: panties and any other lingerie set or item that includes panties. Kindly ensure you order accordingly. In case of exchange, the customer will bear courier charges for one side.